Terms and conditions

These Terms and Conditions govern the contractual relationship between users (hereinafter referred to as the “Client”) and [Company Name], with registered address at [full address], and CIF/NIF [number], owner of the website [domain] (hereinafter referred to as the “Website”), regarding the booking and use of holiday accommodations offered through this portal.

Purpose of the contract

This contract aims to regulate the booking of tourist accommodations offered on the Website. [Company Name] acts as an intermediary between property owners and clients, managing availability, reservations, and, if applicable, the collection of payments.

Booking process

Accommodation bookings are made electronically through the Website, by following the indicated steps:

  • Selection of accommodation and dates.
  • Confirmation of the client’s personal information.
  • Review of the total price and cancellation conditions.
  • Acceptance of these Terms and Conditions.
  • Payment, either partial or full, as established for each property.

Once the process is complete, the client will receive a confirmation email with the reservation details.

Price and payment methods

The prices shown on the Website include VAT or other applicable taxes, unless expressly stated otherwise.

Payment can be made by credit/debit card, bank transfer, or any other method enabled on the Website. In some cases, a partial payment may be required to confirm the booking, with the remaining balance due at a later date or upon arrival.

Cancellation policy

Each accommodation may have a different cancellation policy, clearly indicated during the booking process. The Client accepts these conditions when making the booking. In case of cancellation, refunds, if applicable, will be made according to the terms established for each property.

Deposit and house rules

A deposit may be required for certain accommodations, which will be refunded after verifying that the accommodation has been returned in good condition and without incidents.

The Client agrees to use the accommodation appropriately, respecting house rules, furniture, and the surroundings. Any damages caused will be the Client’s responsibility.

Liability

[Company Name] shall not be held liable for last-minute cancellations or changes due to force majeure, nor for any misuse of the accommodation by the Client. It also does not guarantee that published photos perfectly reflect the current condition of the accommodation, although it commits to maintaining the highest possible accuracy.

Consumer rights

Nothing in these terms shall affect the legal rights of consumers under applicable law.

Data protection

The personal data provided during the booking process will be processed in accordance with our [Privacy Policy], available on the Website.

Applicable law and jurisdiction

This contract shall be governed by [Spanish/other] law. In the event of a dispute, the parties submit to the courts of [city], unless another jurisdiction is required by law.